Here you can recover a lost or stolen game-account, all you have to do is answer the following questions correctly and the password will be send to your registrated email address.
recovery rules
- use your accountname (not the name of your character!)
- you can only recover an unactive account (2 days unused)
- you need to enter a valid account name.
- you need to enter a valid realname -or- location.
- passwords can only be send to the email address you signed up.